MortgagesUndressed

Exposing Mortgage Facts - Making Mortgages Transparent

The Article I Promised And Hesitate To Write.

I hesitate to write this because I have decided to like Larry Harold.

But I promised in response to comments made by Larry that I would take the time to respond on Monday, today, to do just that. I did make a couple of short responses, as did he, then he promised he was through.

Before we were done, I decided I liked the guy. When I got his comment I pounced, as I did not like what he said. He was obviously angry, and I think he regrets his comment and will hesitate before he does this again. Now Larry, if I am wrong here or throughout this article, I apologize, you can resurface if you want.

Larry made an attack on Realtors, which I won’t respond to, he did that.

What I feel I must respond to is the mortgage part. Larry didn’t respond to my challenge so I have no idea what he charges people, he did respond in principle.

Here is what I feel I must write and respond to: (for the consumers education)

LH (Him): in regards to your comment on the mortgage consultant making $10,000 on a loan is too much. Well first off, who are you to decide that?

LC (me): The marketplace is. I have personally audited over 3,000 files. I know that if you tell the customer what you are charging and how rebates work, and that you are charging this much, they will resist you or they will start shopping elsewhere for a better rate. There are so many lenders out there that would love to take a loan and make less than half of that number, the market would decide. Every loan officer and file I saw making $10,000 on a file used lack of disclosure to get away with it. Every loan officer that charged that much from my company was terminated. Those who care about their customers think long term. They know by giving their clients a good rate they get repeat business and keep a pristine reputation. Those that charge high fees, are in it for the bucks and need to get out. I am days from starting back into the mortgage business. I have decided to initially take the 3 top earners we had in the past. Is it a coincidence they were the 3 that charged the lowest fees? The answer is NO, there is no coincidence here!

NEXT POINT:

LH: So logically loan officers should get paid more than real estate agents, but that is not the fact.

LC: This is absolutely wrong. I have done both, soon will do both again. Go get a real estate license, try and make a living at it, you will change your tune.

Next Point:

LH: Also, let it be known that with out loan officers there would be no loans, people could not buy house, they could not consolidate high cost debt, and real estate agents would not have any income either.

LC: This is silly of you to say. It would be more accurate to say that without Fannie Mae and Freddie Mac and the great secondary market we have there would be higher rates. Being a loan officer is a privilege. You tap into a complex system that is fueled by billions of risk capitol. You are allowed to earn a great living and golf on friday. You benefit by the technology explosion and probably take loans from your porche overlooking the golf course. You have a broker who has huge risks, if you commit fraud or error,he is liable. YOU ARE THE LUCKY ONE. You have little risk, you have little investment, you require little training, you have little oversight and accountability.

NEXT POINT

LH: Well to start Larry Cragun, you can believe whatever you want. The majority of loan officers do not hide numbers. The majority of loan officers don’t deviate from the initial good faith ESTIMATE, and also inform their clients of every change that has been made. If they don’t then it is illegal.

LC: Sadly my experience is loan officers who make $10,000 on one loan do exactly what you say they don’t and I have documentation given me that will prove it.

NEXT POINT: THis comment sickens me

LH: Also lets take note of the fact that no one is forced to sign anything.

LC: You tell that to the borrower who has found their dream home. They have driven by it or visited it 10 times in the last 5 days before closing. Every one they know and love is involved in the happy new occassion. They have given their landlord notice or sold their other home. The UHaul is ordered. They have cashed in their 401 K. They get to closing and if they don’t sign it all falls apart. This point is exactly why SHARKS get away with it. In reality they must sign or lose their dream.

NEXT POINT:

LH: Everyone that closes a loan does it on their own free will. A person has 100% right to walk away from the table and for refinances has a 3 day rescission period.

LC: This comment tells me a lot. It applys to refinances. I don’t believe you do purchases because of this statement. So let me address refi’s. Rates can go up a lot in 30 days. So the customer is at closing, charges are higher than told, the rates are higher now, guess what? Customers are pressured to sign.

NEXT POINT:

LH: Now its funny that you talk like I was the one who did the loan for your friend, which is not the case. I understand its a desperate attempt to get feedback.

LC: Larry, my new old friend in the computer, I don’t attack you I attack what you wrote. It does seem to me you are a good guy. I also seems to me you disagree with my thesis on high fees. My jumping on your comment was an attempt to use this as a learning experience for borrowers. Now I hope it has been a learning experience for you.

Lastly:

LH: If your going to make accusations about an industry Larry please have some sort of statistical analysis to back it up, otherwise it has no credibility, and I have just waisted 5 minutes of my time on even commenting on this whole thing.

LC: I think it was perhaps the best 5 minute education of your career. I hope so. I want the industry full of honorable people.

Larry Cragun

4 Comments so far

  1. Kevin Ward November 6th, 2006 2:28 pm

    Let me first say that you hit the proverbial nail square on the head with each and every response! As a former private company loan officer, Ameri-jest phone jockey, and Realtor of 7 years I have seen and worked all sides, good and bad. Larry H. truly needs to spend some introspective time on this matter. While he is 100% percent correct that fees should be market driven, he is 100% wrong that customers can always walk away. In addition to your dream home assertions that a client cannot just walk away from a purchase at closing, what if their house is sold or their apartment is rented? They need to be able to move in to their new home, thus their options at closing are limited at best and bad’ brokers know this. Borrowers refinancing are also at risk because, many of these same bad’ brokers have advised them to not make their house payment for that month. If they don’t close they are at risk of blowing their hard-earned credit scores right out of the water.

    Anyway Great stuff! Keep up the good work and tell your clients to check out my site and blog for a totally new way of approaching their mortgage options. It’s called Negotiation I am currently working on a do-it-yourself 5 step process that I am posting on my site for free. People can learn how to do it themselves and get their best deal with their current broker, or to use when interviewing brokers.

  2. Larry Cragun November 6th, 2006 7:08 pm

    Thanks and cool. Lar

  3. Bonnie Erickson November 7th, 2006 12:44 pm

    I hate it when my clients who have chosen their own loan officer cannot remember getting a good faith estimate or can’t find one. To me this is such an important document that it should be reviewed with the potential borrower in detail. They should understand what is POC (paid out of closing) and what fees adjust with the purchase price, etc. So many have no clue what they’re paying. They just want the house and that low interest rate seems so attractive. Regrettably they don’t realize there is compensation for those rates somewhere else. TINSTAAFL (There Is No Such Thing As A Free Lunch). If they walk away at the closing table, they lose their earnest money and for many that is significant. Walking away is not always an option either. It’s almost akin to leaving your future spouse alone at the altar.

  4. Larry Cragun November 7th, 2006 3:40 pm

    It happens too many times. Shoppers, use a lender referred by a Realtor, keep the Realtor in the loop.

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